Privacy and Cookie Policy

Effective Date: 5 August 2025

Cape Space Interiors – www.capespaceinteriors.co.za

Cape Space Interiors (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy and Cookie Policy explains how we collect, use, and protect the information you provide to us when you interact with our website at www.capespaceinteriors.co.za.

1. What We Collect

1.1 Personal Information

We may collect and store personal details you provide to us, including:

Full name and surname
Email address
Phone number
Delivery location (city/suburb)
Product preferences (e.g. dimensions, fabric code, design style)
Any custom notes or messages via forms or direct communication

1.2 Technical Information

When you browse our site, we may collect:

IP address and browser type
Device details and screen size
Time zone and general location
Website usage patterns
Cookies and similar tracking technologies

2. How Your Information Is Used

We use your data to:

Respond to enquiries and custom furniture requests
Prepare quotes and manage orders
Improve your browsing experience and website performance
Send important updates or appointment confirmations
Comply with legal and tax obligations
Prevent misuse, fraud, or unauthorised access

3. Sharing of Your Data

We will never sell your information. We may share it with:

Service providers who support our operations (e.g. developers, photographers)
Hosting and analytics platforms (e.g. Wix, Google Analytics)
Legal authorities if required by law or in case of fraud, breach, or harm

All service providers are required to uphold strict confidentiality and data protection standards.

4. Keeping Your Information Safe

We take all reasonable steps to safeguard your data. Our website is hosted securely on Wix and uses SSL encryption (https). While we follow best practices, no online platform is 100% secure. You use the site at your own risk.

5. Your Rights

Under the Protection of Personal Information Act (POPIA) and GDPR, you may:

Request access to the personal data we hold about you
Correct or update your information
Request deletion of your data (where legally possible)
Object to or restrict data processing
Withdraw consent where applicable
Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, contact us at info@capespaceinteriors.co.za.

6. Cookies and Tracking

Our website uses cookies to enhance functionality, personalise your experience, and analyse traffic.

6.1 Types of Cookies We Use

Essential Cookies - Enable core functionality like security and navigation

Analytics Cookies - Help us understand visitor behaviour and preferences

Functional Cookies - Remember your settings or form inputs

Marketing Cookies - May deliver tailored content via Google or social ads

6.2 Managing Cookies

You can disable cookies in your browser settings. Some features may not function correctly if cookies are disabled. By using our website, you consent to our use of cookies as outlined above.

7. External Links

Our website may link to third-party websites (e.g. Pinterest boards or fabric suppliers). We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect information from anyone under this age.

9. Policy Updates

We may update this policy from time to time. When we do, the revised version will be posted here with the new effective date. Please check back periodically.

10. Contact Us

If you have any questions or requests regarding your data or this policy, please contact us:

Cape Space Interiors

📍 7 Platinum Drive, Brooklyn, Cape Town, 7405

📧 using our Contact Page

💬 WhatsApp: available on our Contact Page